State Farm® Insurance Agent Adam Leggett

"The first wrong decision I’ve taken so far in 2023 is to get insurance with these people who don’t care about their customers or their safety !! They just decided to cancel my insurance with no valid reason, no notification, they have my email, my phone number. They just mailed the cancellation documents on 01/15/2023 to my address which I didn’t get to see until 02/13/2023 because I was out of town! However they made sure to take the payment of 170$ on 01/17/2024. So for the whole month I thought I was fine since my insurance is paid…!! Yesterday I wasted the whole day talking on phone , they said there is an accident in my records which is not true and I have proof of that and they didn’t get further information about it. And they never asked me about any information before. The lady at the office literally asked me to remove this review so she can fix this problem!! They kept telling me yesterday we are working on this issue all day until few minutes before they close (so I don’t bother them at the office) I got a call from them and they just tell me I have to deal with this issue by my self, they send me 100$ refund and now my auto insurance is lapsed!"

"I could not recommend Rose enough. Very friendly, professional, informative, and responsive. She has been wonderful in helping me every step of the way with my insurance needs. I am very glad to have made the switch to State Farm and have this agency - especially Rose - make this such an amazing experience!"

"(Translated by Google) I am very pleased with how easy and effective it was to get my auto insurance. Lizbeth Martinez was very patient in explaining the best options for me. Because of this, my experience has been excellent. (Original) Estoy muy satisfecha con lo fácil y eficaz que fue obtener mi seguro de automóvil. Lizbeth Martinez fue muy paciente al explicarme las mejores opciones para mi. Debido ha esto, mi experiencia ha sido excelente."

"Lizbeth Martinez was the best down to earth insurance consultant I could ever talk to! I just got off the phone with her about 20min ago and I can’t stress this enough she was a gem. She answered all my questions and explained what she was doing as she was filing my quote. A very friendly person indeed you have in your agency. I feel very lucky that she was the one who reached out to help me on my online quote. She was very helpful and has great customer service. I liked when she explained everything to me step by step and that was Helpful"

"First off I’d like to thank agent Lizbeth M. for being so sweet, polite and taking the time to explain my policy. I just opened my first policy ever and I was very scared and confused at first but she was very patient and made sure I understand everything that I was signing up for. On top of that she also did her best to get me the lowest rate ! I truly appreciate that, I’m soo happy I found this agency!"

"Lizbeth Martinez was the best down to earth insurance consultant I could ever talk to! I just got off the phone with her about 5min ago and I can’t stress this enough she was a gem. She answered all my questions and explained what she was doing as she was filing my quote. A very friendly person indeed you have in your agency. I feel very lucky that she was the one who reached out to help me on my online quote. 100/10!!! Exceeded my experience."

"CJ was amazing. After sending him the declaration pages for my current insurance for autos and home, he was able to save me a ton of $$$$. CJ is very helpful, patient, plus he answered all my questions and some I did not even think to ask. Great follow-up and customer service."

"I am updating my precious review. I am actually very upset I chose to be insured by this agency. They made it seem like they would be saving me so much money, and have actually COSTED me so much money that I should have been saving. They did not listen to me when I explained what coverages I needed, for an additional car I don’t even drive. Then refused to refund me the difference for the amount of what I should have been paying. They said I was given a credit. Which was an extremely small amount for the covid epidemic going on. Their billing person can’t even explain to you why your bill is what. I canceled my renewal on the date that I shouldn’t have had any additional charges, and now being told I owe MORE! They weren’t even going to tell me I owed I had to inquire myself hey anything due back or do I owe? Do not use this agency! They are unprofessional on every level and only out for your money. Throughout being insured by them I have repeatedly told them I want paperless billing. What do they do? They send me 5 more letters of the same freaking statement. They waste so much paper. I received 3 of the same cancellation letters as well. Another complaint I have is their billing person will wait until the end of the day to email me back so that I don’t get a response again until the next late afternoon. I’m so so upset I could have actually saved money, not being insured by them."

"After spending several years with Progressive and having a clean driving record as well as deciding to jack up my car insurance rate a little AGAIN. It was time for me to weigh my options elsewhere. Early this year I decided to shop around and that is when my man CJ hit me up with an awesome rate and saving me 30% a month!!!! YES, you heard that right! I save 30% a month and with a much better policy by switching to State Farm and as my policy with Progressive was soon to end. I jumped ship and immediately switched to State Farm. Walked in and got everything taken care of bada bang bada boom. He treats you like family, very laid back, very professional, and am happy to make that switch. Thank you again CJ for all the time you got me to consider and for everyone at State Farm Adam Leggett. You guys are more than a great neighbor! Thank you!!"